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Customer Service

Why have fast/reliable products at a good price if you can’t back it up with great service? Here’s how we ensure that your customer experience is a positive one:

  • Australian owned and operated
  • Local and Manila based Call Centre operators for both customer service and technical support
  • Support Centre Open Mon – Fri (8:30am – 8:30pm) and Sat – Sun 9:30am – 6:30pm (ex major public holidays)
  • Customer portal/mobile App to access previous billing history and account details
  • Personalised service – you won’t be constantly bounced from department to department. Most of our initial call operators are trained to deal with your enquiry right then and there.

Download the Activenet app

Download our App on your Apple or Android device to give you quick and easy access to to all important Activenet services including Active Life activity.